Warning about Raw dog food
PRODUCT RECALL

PLEASE NOTE DUE TO PREVIOUS ISSUES EXACERBATED BY A FREEZER BREAKDOWN THE RAW FACTORY ARE RECALLING THE FOLLOWING BATCH NO’S AS SOME MAY CONTAIN SALMONELLA BACTERIA – 

CT145, L&T88, T124, CTO123, ,T&T 71, C&T146, CTO124, DTO115, TRIPE125, L&T89, T&T72, S&T85, B&T110, C&T147, CTO125, DTO116, L&T90, T&T73, TRIPE126, S&T86, B&T111, P&T40, LT91, T&T74, P&T41, DTO117, TRIPE127, C&T148, TC28, C&T148, T&T75, S&T87, L&T91, DTO118, TRIPE128, C&T149, DPO71, DPO72, P&T38, DPO73, DPO74, P&T39, DP075, PM65

PLEASE RETURN THESE DIRECTLY TO POINT OF SALE OR DISPOSE OF IN PERSON. PLEASE DO NOT USE THESE PRODUCTS AND A FULL REFUND WILL BE GIVEN ON ANY AFFECTED PRODUCTS. THE RAW FACTORY APOLOGISE UNRESERVEDLY FOR THIS SITUATION BUT UNFORTUNATELY CIRCUMSTANCES WERE BEYOND OUR CONTROL, SALMONELLA IS A BACTERIA THAT IS PRESENT IN ANIMAL GUT. AN ISSUE AT ONE OF OUR SUPPLIERS ABATTOIR OR CUTTING PLANT HAS LED TO CROSS CONTAMINATION, THIS COUPLED WITH A FREEZER FAILURE HAS CAUSED THIS UNFORTUNATE SITUATION TO ARISE. WE WISH TO ASSURE OUR CUSTOMERS THAT ALL OTHER BATCH NUMBERS ARE UNAFFECTED AND COMPLETELY SAFE TO USE IN LINE WITH OUR USUAL VERY HIGH STANDARD OF PET FOODS THAT WE ARE REKNOWNED FOR PRODUCING.

THE RAW FACTORY HAVE WORKED VERY CLOSELY ALONGSIDE DEFRA, FSS & TRADING STANDARDS TO FULLY INVESTIGATE THIS SITUATION, AND WE HAVE COMPLIED WITH EVERY REQUEST FROM THEM & TAKEN ALL ADVICE ONBOARD REGARDING RESOLVING THIS SITUATION & ENSURING IT CANNOT HAPPEN AGAIN. WHILST THE VAST MAJORITY OF THESE PRODUCTS HAVE ALREADY BEEN RECALLED & DESTROYED THERE MAY STILL BE A VERY SMALL AMOUNT IN CIRCULATION WHICH WE ARE DILIGENTLY RECALLING BACK IN.

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